Terms and Conditions for SME Afrika

Effective Date: 30th Dec, 2024

Welcome to SME Afrika! These Terms and Conditions ("Terms") govern your use of our platform, services, and tools. By accessing or using SME Afrika, you agree to be bound by these Terms. If you do not agree, please discontinue use of our platform.

1. Definitions

• "Platform" refers to the SME Afrika website, mobile app, and associated services.
• "We," "Us," or "Our" refers to SME Afrika.
• "User" or "You" refers to individuals or entities accessing our platform.

2. Acceptance of Terms

By registering, accessing, or using SME Afrika, you confirm that you:

• Are at least 18 years of age or have legal capacity in your jurisdiction.
• Agree to comply with these Terms and any applicable laws.

3. Use of the Platform

3.1 User Accounts

• You must create an account to access certain features.
• You are responsible for safeguarding your account credentials and any activity under your account.

3.2 Acceptable Use

You agree not to:

• Use the platform for illegal, harmful, or fraudulent purposes.
• Interfere with the platform's operation or compromise its security.
• Upload content that is offensive, misleading, or infringes on third-party rights.

3.3 Suspension and Termination

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Services Offered

4.1 Business Management Tools

Our platform provides tools for managing sales, inventory, customers, and other business operations.

4.2 Marketplace Access

Users may list, sell, or promote products and services through our marketplace. SME Afrika does not guarantee sales or results from these services.

4.3 Third-Party Integrations

The platform may integrate with third-party tools or services. Use of these integrations is subject to their respective terms.

5. Fees and Payments

5.1 Subscription Fees

Certain features may require subscription payments. Fees are outlined on our pricing page and are subject to change.

5.2 Refunds

Refunds are provided only as outlined in our refund policy.

6. Intellectual Property

6.1 Ownership

All content, trademarks, and intellectual property on SME Afrika are owned by or licensed to us.

6.2 User Content

Users retain ownership of the content they upload but grant us a non-exclusive license to use it for platform operations.

7. Limitation of Liability

• SME Afrika is not liable for direct, indirect, or incidental damages resulting from your use of the platform.
• We are not responsible for the actions of other users or third-party integrations.

8. Indemnification

You agree to indemnify and hold SME Afrika harmless from claims, damages, and expenses arising from your use of the platform or violation of these Terms.

9. Privacy

Your use of SME Afrika is also governed by our Privacy Policy. By using the platform, you consent to our data practices.

10. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with the updated effective date. Continued use of the platform constitutes acceptance of revised Terms.

11. Governing Law

These Terms are governed by the laws of [Insert Jurisdiction]. Any disputes will be resolved in the courts of this jurisdiction.

12. Contact Information

If you have questions or concerns about these Terms, please contact us at:

• Email: legal@smeafrika.com

By using SME Afrika, you acknowledge that you have read, understood, and agree to these Terms and Conditions.